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Can funds on my prepaid card expire?
Can funds on my prepaid card expire?
Tracey Cresswell avatar
Written by Tracey Cresswell
Updated over a week ago

Cards are considered as dormant after 12 months without transactions.

Contact our chatbot if your card has become dormant to request your funds are returned and/or for your card to be reactivated.

Note that dormancy fees apply.

Card fees are visible in-app.

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