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How to open a personal account?

Manual to help new customers register a personal Aerapass account

Carlos avatar
Written by Carlos
Updated over 2 weeks ago

Our User Guide to take you though the full onboarding process, with what information you are required to provide, the documents you will need on hand and how to upload your information.

Step 1:

Go to https://app.aerapass.io and press “Register now”

Step 2:

Select “Personal” and input the following information, then press “Create account”.

  • First Name

  • Last Name

  • Email

  • Password

  • Repeat Password

  • Check the box after reading the Terms and Conditions and Data Privacy Notice

Step 3:

An email verification code will be sent to you. Get the code from your email and input in the 5 boxes as shown below then click Submit.

Step 4:

Enable 2-Factor Authentication by following the steps on your screen.

Step 5:

We will now need to collect some personal information for KYC.

On the first step of the KYC verification you will need to provide:

  • First Name

  • Last Name

  • Middle Name (optional)

  • Date of Birth

  • Gender

  • Country of citizenship

Click "Proceed" to go to the next step.

Step 6:

On the second step of KYC verification you will need to provide:

  • Street and House Number

  • Suite / Unit / Floor/ Building

  • City

  • Postal Code

  • State

  • Country

  • Phone Country Code

  • Phone Number

Click "Proceed" to go to the next step.

Step 7:

On the third step of KYC verification you will need to provide:

  • Occupation

  • Source of Income and Wealth

  • Products and Services

  • Purpose of Account

Click "Proceed" to go to the next step.

Step 8:

Great! You have now completed Basic verification. You can now access some features including:

  • Unlimited Pay-ins

  • FX across global markets

  • 1000 USD pay-out limit

Basic verification is great but if you want access to:

  • Unlimited pay-ins & payouts

  • Access to our card programs

  • Access to exclusive investment opportunities

  • and many more

We require document verification which only takes about 2-3 minutes. Completing this step will give you Full KYC verification status.

To start click "Verify now".

Step 9:

Our document verification has 3 steps:

  • Identity verification

  • Liveness check

  • Address verification

For a smoother experience, we suggest that you prepare your Identity and address document before starting.

Click "Start verification" when ready.

Step 10:

Select type and issuing country of identity document.

Click "Continue" to proceed.

Step 11:

Prepare your Identity document. Follow the tips from the screen.

Click "Continue" to proceed.

Step 12:

You can choose to upload your document or use your device's camera to capture it.

Click "Upload document" to proceed.

Step 13:

Prepare for liveness check. Follow the tips from the screen.

Click "Continue" to proceed.

Step 14:

Follow the instructions as they are shown on the screen.

Step 15:

Upload your proof of address. Accepted documents are displayed on the screen.

Click "Continue" to proceed.

Step 16:

Congratulations! After passing all the KYC checks you are now Full KYC verified.

You can now close the document verification page.

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