Step 1: Logging on

Once logged in to your dashboard, press “Withdraw” at the top action bar.

Step 2: Withdrawal form

Send funds to your own bank account or third parties via your desired payment method “International Wire Transfer”, “SEPA”, “HK Local” or to any crypto currency network (e.g. Bitcoin).

International Wire Transfer - Input the following:

Beneficiary Information:

  • Account Holder

  • Account Holder Address

  • Account Holder Account Number

Beneficiary Bank Information:

  • Enter Bank Name

  • Enter Swift Code

  • Enter Branch Address

Intermediary Bank Information:

  • Click “+ Add intermediate bank” (if necessary)

  • Then enter information

SEPA - Input the following:

Beneficiary Information:

  • Account Holder

  • IBAN

HK Local - Input the following:

Beneficiary Information:

  • Account Holder

  • Account Number

Bitcoin - Input the following:

Beneficiary Information:

  • Wallet Address

Transaction Details:

  • Enter Amount

  • Select Currency

  • Select Purpose of Transaction

  • Enter Reference (Optional)

  • Further instruction (Optional)

  • Click “+ Attach file” and upload supporting documents (e.g. invoice)

Step 3: Confirm payment

Review your transaction amount and service fee. When you are ready, enter your password or 2FA (if enabled) and press “Confirm”.

Step 4: Transaction details

Overview : Click “Overview” tab to review the transaction information, if the information is inaccurate click “Cancel” button, otherwise click “Beneficiary” tab.

Beneficiary: Click “Beneficiary” tab to review the wire instructions, if the information is inaccurate click “Cancel” button, otherwise click “Attachment” tab.

Attachment: Click “Attachment” tab to upload any supporting documents of the transaction.

Invoice: Click “Proforma Invoice” button to download a transaction invoice

Congratulations, you are complete!

Your withdrawal request will be processed shortly. Our system will inform you via email about any updates regarding your transaction.

To review the status of your transaction, click “Transactions” on the main menu on the Dashboard and a list of all transactions will appear.

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